Should any item that you have purchased online or at any Clicks store be the subject of any manufacturing defect or failure, or is unsafe, as contemplated in the Consumer Protection Act, 2008 (“CPA”), it may be returned to a Clicks store for repair or replacement, or in exchange for a refund, within six months of the date of purchase, subject to the CPA. Clicks and/or its supplier reserve the right to examine the product and test the product to confirm the alleged defect, failure or safety hazard existed at the time of purchase, before the product will be repaired, replaced or refunded.
Clicks private label electrical and hi-tech products are covered by a 12 (twelve) month guarantee. The guarantee excludes degradation and/or defects arising as a result of normal wear and tear and/or misuse of the product. We reserve the right to test the product to confirm the alleged defect, before the product will be repaired, replaced or refunded.