1. Sign in to the app
  2. Tap “Submit a script” from your home screen or from the Pharmacy menu (second icon on the bottom of your screen)
  3. Take a photo of the script issued to you by your doctor. Remember to ensure that you capture all the details on your script (including the doctor name and practice number and the details of your medication
  4. Confirm the script photo or alternatively take another photo if you’re not happy with your 1st attempt
  5. Fill in a simple form with your basic details
  6. Select the Clicks pharmacy where you will collect your medication
  7. Select payment method (Either pay cash in-store or claim from your medical aid)
  8. Submit your script
  9. You will receive an email confirming that your script has been submitted
  10. You may receive a call from the Clicks Pharmacy Call Centre to verify your details
  11. Clicks will send you an SMS to let you know when your medication is ready for collection (Provided that the script is submitted within Clicks Pharmacy Call Centre working hours)
  12. Your medication will be available for collection at the Pharmacy collection counter.

Remember you’ll need to bring the original script with you when you collect your medication.