Privacy Policy

What information do we collect?
We collect information from you when you interact with us via any channel (such as the Clicks e-commerce website, Clicks Mobile Application, Supplier Development Portal, or when you use our services such as our repeat prescription servi...
Sun, 14 Nov, 2021 at 2:16 PM
What do we use your information for?
The information we collect from you may be used to: personalise your experience (your information helps us to better respond to your individual needs); improve customer service (your information helps us to more effectively respon...
Sun, 14 Nov, 2021 at 2:18 PM
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/c...
Sun, 14 Nov, 2021 at 2:19 PM
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture a...
Sun, 14 Nov, 2021 at 2:21 PM
Do we disclose any information to outside parties?
We only disclose your information to third parties who assist us in operating our website, conducting our business, or providing a service to you, so long as those parties agree to keep this information confidential.   These third part...
Sun, 14 Nov, 2021 at 2:21 PM
International Transfer of Personal Information
We will not ordinarily transfer any personal information collected from you outside the borders of South Africa. In the event that we transfer or store your personal information outside South Africa, we will take all steps reasonably n...
Sun, 14 Nov, 2021 at 2:25 PM
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We take no responsibility or liability for the content and...
Sun, 14 Nov, 2021 at 2:25 PM
Direct Marketing
Where you are a pre-existing customer of Clicks, we will be entitled to send electronic communications to you for the purpose of marketing similar products or services offered by us. You can object, free of charge, to the use of your de...
Sun, 14 Nov, 2021 at 2:26 PM
Your Consent
By providing us with your personal information and/or continuing to use our various products or services, you consent to us processing your personal information which we undertake to process strictly in accordance with this Privacy Poli...
Sun, 14 Nov, 2021 at 2:27 PM
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need to verify your...
Sun, 14 Nov, 2021 at 2:34 PM