Help Centre

It is important to inform the pharmacy as soon as your medicine prescription changes, so that the most recent prescription is used to pre-pack the correct medicines for your next collection.

Yes. You can choose the Clicks pharmacy that is the most convenient for you to collect your repeat prescription from. However, if you've registered for the Repeat Prescription Service at your selected pharmacy, you will need to coll...

Yes. You can register for the service with your current prescription. Whether you only have 1 month or 5 months on your prescription, we will register you for the remainder of the cycle.

It's convenient – we SMS you when your medicine is ready for collection. It's simple – simply sign up at the Clicks pharmacy where you would like to collect. It's easy – your medication is pre-packed and pre-claimed, savin...

We will tell you when you need to renew your prescription. If you are on a medical aid, your medicine will be processed through your medical scheme – in line with your medical scheme benefits. You can collect from any Clicks Pharmacy ...

Register – contact or visit the pharmacy that is most convenient for you or register for the service by using the Clicks App. Your prescription information – email, fax or submit your script to the pharmacy where you've registered...

Once you have a script management profile, you will be able to: See your medication script history (including information such as the number of repeats remaining, the date that the last repeat was dispensed and the name of the prescri...

Repeat Prescription Service (RPS) allows our customers to opt in to having your repeat medication automatically processed by your Clicks pharmacy of choice every month. The pharmacy will pre-claim and prepack the medication and send an ...

Due to patient confidentiality, registration for online script management only allows customers to view medication history for yourself and registered children. Every person over the age of 18 years will have to register separately to ...