1. Click “Sign In” on the website homepage menu, you’ll find the “Sign In” option in the main menu. Click on it to proceed.
2. Click "Forgot password" the “Forgotten Password” Clicking this will direct you to a page where you can enter the email address associated with your account. Make sure to use the same email you registered with to ensure a smooth process.
3.Check your email after submitting your email address, you will receive an email from us shortly. This email will contain a secure link that allows you to reset your password. If you don’t see the email in your inbox, please check your spam or junk folder, as it may have been filtered there.
4. Change your password online by clicking on the link provided in the email, and you will be taken to a secure page where you can create a new password. Make sure to choose a strong password that you haven’t used before and confirm it by entering it again.
5. After successfully changing your password, return to the sign-in page and log in using your new credentials.
If you encounter any issues during this process or if you do not receive the password reset email, please don’t hesitate to reach out to our customer support team for further assistance on 0860 254 257 or email service@clicks.co.za