Getting started with Online shopping

FAQ for Online and In-store Shopping

Who can shop online?
Anyone can shop online with Clicks using a computer, tablet, or smartphone using the Clicks website or mobile app. Visit the Clicks online store at : www.clicks.co.za Download the Clicks app: Android devices: https://play.google.com...
Mon, 1 Jun, 2026 at 4:20 PM
Can I shop online without registering?
Yes. You can shop online as a guest without creating an account or signing in. Please note: Guest shoppers do not earn ClubCard points. Member-only promotions may not be available. Delivery details must be entered each time you sho...
Mon, 1 Jun, 2026 at 4:34 PM
Do I need a ClubCard to shop online?
No, You can still shop online at Clicks even if you don’t have a Clicks ClubCard. We want to make your shopping experience as convenient as possible, so you can browse and purchase a wide range of products without any hassle. However, ...
Mon, 1 Jun, 2026 at 4:52 PM
How do I place an order?
Placing an order on our website is quick and easy. Just follow these steps: 1. Select your product(s) Start by browsing our range of products. Once you find an item you would like to purchase, click “Add to basket” below the ...
Thu, 21 May, 2026 at 5:09 PM
How to create an online shopping profile
To create an online account, visit the Clicks website and select Sign In / Register. When the sign-in window appears, choose “New to the Clicks website? Create Account” and follow the on-screen prompts. If you are using the mobile app,...
Mon, 1 Jun, 2026 at 4:49 PM