You will receive an email confirmation once your order has been placed.

You can confirm that your payment was successful in the following ways:

  • Your order number will appear on the screen after checkout, and you will receive an order confirmation email shortly after
  • Your basket will be emptied once the order has been successfully completed

If you did not receive a confirmation email, please check your inbox as well as your spam or junk folder.

Still need help?

If you believe your payment was successful but you did not receive an email confirmation and are unsure whether your order went through, please contact our Customer Service Centre on 0860 254 257 or email service@clicks.co.za