Payments & Billing

FAQ for Online and In-store Shopping

What payment methods can I use to pay online?
You can use a range of secure payment methods to complete your online purchase at Clicks. Accepted payment methods: Credit Card (Visa and Mastercard) EFT Pro eBucks Mobicred RCS Capitec Pay Clicks ClubCard Cashback (signed in r...
Tue, 2 Jun, 2026 at 12:10 PM
How do I pay using EFT Pro?
PayU EFT Pro is an instant electronic funds transfer (EFT) payment method that allows you to pay for your online order using your internet banking. How EFT Pro works: When you select EFT Pro at checkout, you will be redirected to your...
Tue, 2 Jun, 2026 at 12:19 PM
Is my credit card data secure?
Clicks subscribes to the highest security and encryption standards, allowing our customers to shop with absolute peace of mind. All online payments are processed through our secure payment provider, PayU, which uses advanced security t...
Tue, 2 Jun, 2026 at 1:46 PM
How do I know if my payment was successful?
You will receive an email confirmation once your order has been placed. You can confirm that your payment was successful in the following ways: Your order number will appear on the screen after checkout, and you will receive an order...
Tue, 2 Jun, 2026 at 1:32 PM
What is payment verification (3D Secure)?
Payment verification (3D Secure) is an extra security step used when paying online. It helps protect your card from fraud by requiring you to confirm your payment with your bank using a one-time password (OTP) or secure approval. You m...
Tue, 2 Jun, 2026 at 1:01 PM