You can check your order status in two ways, depending on how you placed your order.

If you are a registered member

  1. Log in to your Clicks account on the website or app.
  2. Go to “My Account Summary”.
  3. Open “Order History” to view your recent orders and their current status.

If you checked out as a guest

You can still track your order without an account.

  1. Visit the Clicks website or app.
  2. Enter your order number in the order tracking search.
  3. View your current delivery status.

Delivery notifications

Once your order has been dispatched, you will receive updates from our courier partners with tracking information and delivery progress.

Need help?

If you cannot find your order or need further assistance, contact the Customer Service Centre on 0860 254 257 or email service@clicks.co.za