Exchanges and swaps can be done in any Clicks store. Simply go to your nearest store with the incorrect item and delivery form and we’ll happily exchange the item for the correct one. Please ensure you bring the following with you:

  • The original tax invoice sent with the order
  • The Packing List sent with the parcel with the reason code and quantity to be returned filled in on the form
  • The product for return in unused condition and original packaging (unless damaged)

All returns are subject to our terms and conditions.