An order cannot be cancelled online. Once you receive the purchased goods, they must be returned to a Clicks store close to you and you will be refunded in-store.
Please ensure you bring the following with you:
- The original tax invoice sent with the order
- The Packing List sent with the parcel with the reason code and quantity to be returned filled in on the form
- The product for return in unused condition and original packaging (unless damaged)
All returns are subject to our terms and conditions