Online Shopping

Who can shop online?
Anyone can shop at from their computers, tablets or smartphones. Customers can either register and complete an online shopping profile so their details are permanently stored, or shop as a guest. When checking out as a...
Sun, 14 Nov, 2021 at 5:44 PM
Do I need to register to shop online with
We encourage all shoppers to register and create an online shopping profile to ensure future online shopping transactions are quick and easy. To register, click the “Register” button on the site and follow the screen prompts.
Sun, 14 Nov, 2021 at 5:44 PM
I don’t have a Clicks ClubCard, can I still buy products online?
Yes, but you will miss out on all the Clicks ClubCard offers and the opportunity to earn ClubCard points.
Sun, 14 Nov, 2021 at 5:44 PM
I’ve forgotten my password – what do I do?
Click “Sign in” on the website homepage menu and follow the “Forgotten Password” prompts. You will then receive an email containing a link to change your password online.
Sun, 14 Nov, 2021 at 5:45 PM
How can I change my profile details?
Sign in to your online account and go to “Update My Profile” on the “My Account Summary.” You can change your password here too.
Sun, 14 Nov, 2021 at 5:45 PM
I am having technical difficulties. Who can I contact to assist me?
Contact our customer service centre on 0860 254 257
Sun, 14 Nov, 2021 at 5:46 PM
Is there a minimum order value to shop online?
There is no minimum order value, but if your order value amounts to over R200, you qualify for free delivery to a designated Clicks store  and if over R 600, you qualify for free delivery to your chosen address.
Mon, 9 Jan, 2023 at 11:19 AM
Are all products displayed on the website available for sale online?
All products displayed on our website are subject to stock availability and will be delivered only within South Africa. Not all products will be available for delivery – certain products, including scheduled medicines and some other cat...
Sun, 14 Nov, 2021 at 5:49 PM
What if I order something that is out of stock?
We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. If any products are unavailable you will not be able to order them online. In the event of us having a probl...
Sun, 14 Nov, 2021 at 5:49 PM
How do I place an order?
Select the “Add to basket” button below the product you would like to purchase. This product will then be added your basket. Follow the prompts to either proceed to checkout or continue shopping.
Sun, 14 Nov, 2021 at 5:49 PM