Help Centre

Anyone can shop online with Clicks using a computer, tablet, or smartphone using the Clicks website or mobile app. Visit the Clicks online store at : www.clicks.co.za Download the Clicks app: Android devices: https://play.google.com...

Yes. You can shop online as a guest without creating an account or signing in. Please note: Guest shoppers do not earn ClubCard points. Member-only promotions may not be available. Delivery details must be entered each time you ...

Absolutely! You can still shop online at Clicks even if you don’t have a Clicks ClubCard. We want to make your shopping experience as convenient as possible, so you can browse and purchase a wide range of products without any hassle. H...

1. Click “Sign In” on the Website Homepage Menu, you’ll find the “Sign In” option in the main menu. Click on it to proceed. 2. Click "Forgot password" the “Forgotten Password” Clicking this will direct you to a page where you...

You can update your details on both the Clicks website and the Clicks app. Updating Your Details on the Website Sign in to your Clicks account. Go to "My Account". Under Account Actions, you can: Edit your personal det...

If you experience any technical issues while using the Clicks website or app, our Customer Service Centre is available to assist you. Contact Our Customer Service Centre For immediate assistance, call us on 0860 254 257 Please have y...

Is there a minimum order value for online shopping? No. There is no minimum order value required to shop online with us. You can place an order for any amount that suits your needs; however, you can qualify for free delivery w...

No. Not all products displayed on our website are available both online and in-store. Certain products, including scheduled medication and selected product categories, are only available for purchase in-store due to regulatory and safe...

Product availability We may discontinue or update products and their specifications from time to time without notice. This means certain items may become unavailable. If a product is out of stock, it cannot be ordered online and we d...

Placing an order on our website is quick and easy. Just follow these steps: 1. Select your product(s) Start by browsing our range of products. Once you find an item you would like to purchase, click “Add to basket” below the ...