Help Centre

Anyone can shop at www.clicks.co.za from their computers, tablets or smartphones. Customers can either register and complete an online shopping profile so their details are permanently stored, or shop as a guest. When checking out as a...

We encourage all shoppers to register and create an online shopping profile to ensure future online shopping transactions are quick and easy. To register, click the “Register” button on the site and follow the screen prompts.

Yes, but you will miss out on all the Clicks ClubCard offers and the opportunity to earn ClubCard points.

Click “Sign in” on the website homepage menu and follow the “Forgotten Password” prompts. You will then receive an email containing a link to change your password online.

Sign in to your online account and go to “Update My Profile” on the “My Account Summary.” You can change your password here too.

Contact our customer service centre on 0860 254 257

There is no minimum order value, but if your order value amounts to over R200, you qualify for free delivery to a designated Clicks store  and if over R 600, you qualify for free delivery to your chosen address.

All products displayed on our website are subject to stock availability and will be delivered only within South Africa. Not all products will be available for delivery – certain products, including scheduled medicines and some other cat...

We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. If any products are unavailable you will not be able to order them online. In the event of us having a probl...

Select the “Add to basket” button below the product you would like to purchase. This product will then be added your basket. Follow the prompts to either proceed to checkout or continue shopping.