At Clicks, delivery times are estimated and may vary depending on your location, delivery method, and order volume. If your order is taking longer than expected, it may be due to unforeseen delays.
Possible reasons for delays
Your order may be delayed for one or more of the following reasons:
- High demand: Certain products may experience increased demand, which can affect stock availability and processing times.
- Shipping delays: Weather conditions, courier delays, or logistical issues may impact delivery times.
- Processing delays: Orders may take longer to process due to system updates or stock verification.
- Split deliveries: Your order may be delivered in separate parcels, which can arrive at different times.
What you can do
Please review your estimated delivery timeframe to confirm whether your order is still within the expected period.
Need help?
If your order is delayed beyond the expected delivery timeframe, please contact the Customer Service Centre for assistance on 0860 254 257 or email service@clicks.co.za