If you realise that you will not be available to receive your package, please contact our Customer Service Centre as soon as possible on 0860 254 257 or email service@clicks.co.za.
Please note that we cannot guarantee that the courier will receive the rescheduling request in time.
Tips for successful delivery
To avoid delivery delays or failed attempts, please ensure the following:
- Your delivery address is accurate and complete
- You provide a contact number where you can be easily reached (or an alternative number)
- You are available to receive the parcel at the time of delivery, or arrange for someone else to accept it on your behalf