Tracking updates may not always appear immediately after placing an order and will usually only appear once the order has been picked, packed, and handed over to the courier.
In addition, tracking may not update in real time due to courier scanning delays or system syncing between warehouse and courier systems.
This means your order may still be processing or in transit even if no tracking movement is visible yet.
If your tracking has not updated for an extended period after processing has started, please contact our Customer Service Centre on 0860 254 257 or email service@clicks.co.za