Help Centre

Pargo is a courier company that use Clicks as a collection point for customers.

No, Pargo doesn’t deliver Clicks parcels

ll Pargo questions must be directed to the Pargo call centre. Please send an email to [email protected] or call Pargo on 021 447 3636 The Clicks call centre will not be able to assist with Pargo orders

You can report to the Clicks Customer Care counter. A Clicks staff member will assist

Inform the staff member at the customer care counter that you are there to collect your Pargo parcel

You need to present your PIN number that you received via SMS from Pargo

Contact the Pargo call centre. They will guide you on what to do

Yes, but first contact the Pargo call centre to inform them of your return. Clicks will not accept your parcel if you have not notified Pargo

No, Clicks doesn’t stock any content of the Pargo parcels. So you cannot get a refund or exchange anything at a Clicks store. Please contact the Pargo call centre