Help Centre

You can register for a ClubCard in one of the following ways: Clicks App (digital version) • Download the Clicks App (from the Google Play Store, Apple iOS store, or Huawei App Gallery) • Follow the prompts to register for a ClubC...

You earn points at Clicks and at our ClubCard Affinity Partners by presenting your ClubCard to the cashier to swipe before cashing up. The card needs to handed to the cashier upfront to ensure that the points are indeed earned for the p...

1 point is earned for every R5 spent. 10 points = 1 rand. Remember, points need to be converted into cashback rewards before they can be redeemed. When you've earned 50 points or more by the qualification date (every 2 months), t...

Your points balance* can be checked: at the bottom of your till slip by logging onto the My Rewards Activity on the Clicks website. by contacting our Customer Service Centre on 0860 254 257 / +2721 460 1009 on the Clicks app *Poi...

Points need to be converted into cashback rewards before they can be redeemed. When you've earned 50 points or more by the qualification date (every 2 months), then those points are converted into cashback. Cashback is loaded direct...

Your cashback balance* can be checked: At the bottom of your till slip. By logging onto the My Rewards Activity on the Clicks website On the Clicks app By contacting our Customer Service Centre on 0860 254 257 / +2721 460 1009 By ...

Yes, your cashback will expire 12 months from date of issue. The date your cashback was issued can be seen in the My Rewards Activity section of the Clicks website, the ClubCard section of the Clicks app or by contacting the Customer Se...

You can update your details: By viewing the My Account Summary on the Clicks website By sending an email to clubcard@clicks.co.za By contacting our Customer Service Centre on 0860-254-257 / +27 21 460-1009

Notify the Customer Service Centre as soon as possible. You would need to collect a new card from any of our stores. Any available cashback rewards and points will be transferred onto the new card and the lost/stolen card will be made i...

You no longer need a physical ClubCard to earn points and enjoy feel good rewards. Download the Clicks app from the Google Play Store, iOS App Store, or Huawei App Gallery, log in, and scan your virtual ClubCard on your cellphone at...