Clicks Mobile App

Do I need to be connected to the internet to access my digital ClubCard?
No, your digital ClubCard will be available to use regardless of internet connectivity.
Sun, 14 Nov, 2021 at 4:17 PM
What happens if I lose my phone?
The Clicks app is not linked to the device or phone you are using. Simply download the app on your new phone and sign in to your existing online account to continue using the app.
Sun, 14 Nov, 2021 at 4:17 PM
Can I use my digital ClubCard at the Clicks rewards partners? (e.g. Sorbet and The Body Shop)?
Yes, your digital ClubCard will be accepted at all of our rewards partners. If the partner does not have the capability of scanning your digital card, the number can simply be manually entered into their devices to ensure that you conti...
Sun, 14 Nov, 2021 at 4:18 PM
Is the digital ClubCard available in other countries?
Plastic ClubCards and digital ClubCards can be presented in any of the countries that Clicks trades in.
Sun, 14 Nov, 2021 at 4:18 PM
What is My ClubCard deals?
Personalised deals that have been selected JUST FOR YOU.
Sun, 14 Nov, 2021 at 4:21 PM
How does My ClubCard deals work?
Download the Clicks app to find your list of personalised deals. Tap on the “My ClubCard deals” menu link on the app homescreen to see your ClubCard deals. Choose your savings and load the deals to your ClubCard. Your savings will then ...
Sun, 14 Nov, 2021 at 4:21 PM
How do I know when a deal has been loaded to my ClubCard?
As soon as you have tapped on “Load deal to ClubCard” button, a green tick and message will display to indicate “Deal loaded to ClubCard”.
Sun, 14 Nov, 2021 at 4:22 PM
Will these deals be available in store or online?
Once you have loaded your deals to your ClubCard in the app, you can redeem your savings when you use your ClubCard at the till point in store AND when you shop online.
Sun, 14 Nov, 2021 at 4:22 PM
How are My ClubCard deals selected?
As a ClubCard member that shops with us, over time we are able to understand your shopping behaviour which helps us build personalised deals for you that we think you will be interested in.
Sun, 14 Nov, 2021 at 4:23 PM
How long are My ClubCard deals valid for?
The deals validity dates are displayed on the app above the list of your ClubCard deals. Once you have loaded the deals to your ClubCard, they will be available for you to redeem your savings when you use your ClubCard both in store and...
Sun, 14 Nov, 2021 at 4:23 PM