Help Centre

Tap on “View products” and the next screen will display a full list of products that qualify for the specific deal indicated in the list.

No, the only way to view your ClubCard deals and load them to your ClubCard is on the Clicks app.

Sign in to the app Tap “Submit a script” from your home screen or from the Pharmacy menu (second icon on the bottom of your screen) Take a photo of the script issued to you by your doctor. Remember to ensure that you capture all the ...

Yes, children under 18 can be added to your profile when you register for script management on the app.

When uploading a script or ordering a medication repeat, you can choose to pay cash for your medication or claim from your medical aid. The cash payment is made in store. The medical aid levy, if applicable, must also be paid in store o...

Once you have a script management profile, you will be able to: See your medication script history (including information such as the number of repeats remaining, the date that the last repeat was dispensed and the name of the prescri...

Repeat Prescription Service (RPS) allows our customers to opt in to having your repeat medication automatically processed by your Clicks pharmacy of choice every month. The pharmacy will pre-claim and prepack the medication and send an ...

If a medication is listed with an RPS icon, it means that it has been subscribed the RPS service and manually ordering a repeat of this medication from the app is not possible. Should you wish to unsubscribe from the RPS service, simply...

Monday - Friday 08h00-17h00 Saturdays, Sundays Closed Public Holidays Closed Contact number: 0860 REPEAT (0860 737328) Script-related queries: [email protected]   Pharmacy-related queries: [email protected]

Scripts can only be processed by the pharmacy call centre during pharmacy call centre hours. Should a new script be uploaded outside of pharmacy hours, it will only be processed at the start of the next working day.