Online Shopping

What are my delivery options?
Standard delivery Door-to-door delivery via courier to most post codes within South Africa Flat delivery fee of R80. FREE for orders over R600 1-3 working days Click & collect Order and pay online, collect your parcel at Clicks...
Thu, 24 Aug, 2023 at 12:08 AM
Does Clicks deliver products beyond South African borders?
Not yet.
Sun, 14 Nov, 2021 at 6:21 PM
How long does it normally take to receive an order?
Our courier company will deliver during office hours (8am–5pm; Monday to Friday), usually 1-3 working days from the day your order was placed and paid for. No deliveries will be made on weekends and public holidays. click & collect ...
Sun, 14 Nov, 2021 at 6:22 PM
Can I select somebody to receive my order for me if I am not going to be there when the courier service delivers to me?
Yes you can, but do note that Clicks will not accept responsibility for anyone who receives your order at your chosen address, that is not authorised to do so.
Sun, 14 Nov, 2021 at 6:22 PM
What happens if a product is missing from my order?
Contact our customer service centre immediately on 0860 254 257.
Sun, 14 Nov, 2021 at 6:23 PM
Where is My Order?
You can check your “Order Status” by following the link on your order confirmation email or by logging onto your account on www.clicks.co.za and viewing orders in “My Account Summary”.
Sun, 14 Nov, 2021 at 6:23 PM
What happens if my parcel is damaged when I receive it?
Please follow our returns policy and return to your nearest Clicks store. The courier company is not authorised to accept goods for return on delivery. Remember to take your printed invoice and packing order form, included with your ord...
Sun, 14 Nov, 2021 at 6:24 PM
What happens if my order gets lost by the courier?
Notify our customer service centre immediately on 0860 254 257 – a refund will be actioned.
Sun, 14 Nov, 2021 at 6:24 PM
Can I purchase airtime online?
No, airtime can only be purchased in-store.
Sun, 14 Nov, 2021 at 6:25 PM
Can I buy a product online as a gift and get it sent to another person?
No, gifting is not currently one of our online offerings but watch this space, this functionality is coming soon.
Sun, 14 Nov, 2021 at 6:25 PM