Help Centre

Select the “Basket” button to add or remove items and change quantities.

Yes, if you choose to continue shopping, more items can be added to your basket. Only after you have made payment and received order confirmation will your order be complete.

Some products and promotional offers are limited to a maximum quantity per customer.

The items will still be in your “Basket”.

Check your “Order History” in “My Account Summary”. This can be found by Clicking on your name on the menu bar or from the link in the footer. Click here for quick access.

Yes. Go to “My Account Summary”. This can be found by clicking on your name on the menu bar or from the link in the footer – here you’ll be able to view your order and track its status. If the information is not satisfactory, contact o...

Check your “Order History” in “My Account Summary”. This can be found by Clicking on your name on the menu bar or from the link in the footer.

An order cannot be cancelled online. Once you receive the purchased goods, they must be returned to a Clicks store close to you and you will be refunded in-store. Simply fill out the packing form included with your delivery and return i...

Our online payment options include: Credit card: Visa or MasterCard Debit card: Visa or MasterCard Electronic funds transfer (EFT) via PayU EFT Pro We will debit the total value of your online order against the payment card tender...

PayU EFT Pro is an instant electronic funds transfer (EFT) payment service that allows you to pay online directly using your existing internet banking facility. Transfers are secure and payments are instant. EFTs can be made using the f...