Online Shopping

Is my credit card data secure?
Clicks subscribes to the highest security and encryption standards, allowing our customers to shop with absolute peace of mind! Payments are managed through our secure payments provider PayU, who use the necessary physical, electronic ...
Sun, 14 Nov, 2021 at 6:08 PM
How do I know whether my credit card is activated for 3D Secure?
If your card has not yet been activated for 3D Secure, you should see a notification in the verification panel when paying by credit card. MasterCard holders will be prompted to "Protect / Activate your MasterCard Online." Vis...
Sun, 14 Nov, 2021 at 6:09 PM
How do I register for 3D Secure?
If you have not registered for 3D Secure, all you need to do is follow the instructions for your bank below in order to activate your card: Absa: Nedbank:
Sun, 14 Nov, 2021 at 6:11 PM
My bank is not listed, how do I enroll for 3D Secure / Payer Authentication?
Please contact your bank to find out how you can enroll for 3D Secure or Payer Authentication on your credit card. Certain credit card issuers, such as American Express and Diners Club, do not subscribe to 3D Secure / Payer Authenticati...
Sun, 14 Nov, 2021 at 6:11 PM
Will I earn Clicks ClubCard Points for online purchases?
Yes, you will – exactly the same purchasing principles apply as if in-store, and points will be earned on online checkout.
Sun, 14 Nov, 2021 at 6:12 PM
Can I redeem cashback on my ClubCard to pay for online purchases?
Yes, you can. Please note, however, that you can only redeem the Rand value of your cashback, excluding cents, and that you may not redeem cashback online within 3 hours of having redeemed it in-store.
Sun, 14 Nov, 2021 at 6:12 PM
Will my Discovery Vitality CashBack on HealthyCare items apply at checkout?
Yes, exactly as if in-store, the cashback will apply on online checkout.
Sun, 14 Nov, 2021 at 6:13 PM
Can I redeem/use a gift card online?
Not currently, but vouchers and cashback can be redeemed online. Gift cards may be used in-store only.
Sun, 14 Nov, 2021 at 6:13 PM
How do I check that my payment has been received and processed?
As soon as we receive your payment, we will send you an email to confirm that order has been confirmed. You will also get an order confirmation on screen and your basket will be empty.
Sun, 14 Nov, 2021 at 6:14 PM
How do I get an invoice for my order?
You will receive a printed tax invoice with your order.
Sun, 14 Nov, 2021 at 6:14 PM