Help Centre

Refunds and exchanges are processed within Clicks stores, except where products are marked with a circular arrow icon on your invoice, order confirmation page or order history. If you are not satisfied with your online purchase, sim...

Exchanges and swaps can be done in any Clicks store. Simply go to your nearest store with the incorrect item and your delivery form and we’ll happily exchange the item for the correct one. Please ensure you bring the following with you...

Exchanges and swaps can be done in any Clicks store. Simply go to your nearest store with the incorrect item and delivery form and we’ll happily exchange the item for the correct one. Please ensure you bring the following with you: Th...

An order cannot be cancelled online. Once you receive the purchased goods, they must be returned to a Clicks store close to you and you will be refunded in-store. Please ensure you bring the following with you: The original tax invoi...