Help Centre

Yes. If you are not available at the time of delivery, someone else at the delivery address may accept the parcel on your behalf. The person receiving the delivery may be required to confirm receipt with the courier. Please ensure tha...

Tracking updates may not always appear immediately after placing an order and will usually only appear once the order has been picked, packed, and handed over to the courier. In addition, tracking may not update in real time due to cou...

Please contact our Customer Service Centre immediately on 0860 254 257 or email service@clicks.co.za If the correct delivery address was provided at checkout, we will treat this as a potential courier delivery error. Our team will foll...