Help Centre

You can update your details on both the Clicks website and the Clicks app. Updating Your Details on the Website Sign in to your Clicks account. Go to "My Account". Under Account Actions, you can: Edit your personal det...

Is there a minimum order value for online shopping? No. There is no minimum order value required to shop online with us. You can place an order for any amount that suits your needs; however, you can qualify for free delivery w...

You can make changes to your order before completing checkout. Once your order has been successfully processed, it cannot be edited. How do I update my order before checkout? To make changes before placing your order: Select the ...

At our online store, we strive to provide a fair and enjoyable shopping experience for all our customers. To ensure that everyone has access to our products and promotional offers, there are some limitations on the quantity you can orde...

When you add items to your shopping basket, they will remain there even if you navigate away from the site or close your browser. This allows you to return and continue your shopping session at any time. Please note that items in your ...

If you did not receive a confirmation email, you can still check whether your order was successfully processed by viewing your order history.  Access your order history Log in to your Clicks account. Go to “My Account Summary”. Sel...

Check your “Order History” in “My Account Summary”. This can be found by Clicking on your name on the menu bar or from the link in the footer.

Yes, you will – exactly the same purchasing principles apply as if in-store, and points will be earned on online checkout.

Yes, you can. Please note, however, that you can only redeem the Rand value of your cashback, excluding cents, and that you may not redeem cashback online within 3 hours of having redeemed it in-store.

You will receive a printed tax invoice along with your order. Alternatively, you may request it through our Customer Service Center at 0860 254 257 or via email at service@clicks.co.za The invoice will be emailed to you; please ensure ...